SHIPPING POLICY

We at Fitminis Eats Pvt. Ltd. Endeavor to ensure that products purchased from Fitminis is in excellent condition, manufactured and packed through the safest and latest technologies. We also strive to dispatch and deliver all products bought from us in the least time possible so that our customers can enjoy our delicious snacks at the earliest. In order to enjoy our snacks we recommend that you follow the storage instructions on the pack and store the product in a cool and dry place. Once opened, please make sure to consume immediately or store in an airtight container to avoid moisture contact.

Our shipping rates are Rs 30 per order and our service areas is within India. If we are unable to deliver to your pincode we will refund your order amount. If your order is undelivered you will be expected to notify Fitminis within the time period stipulated in the policies. If such a notification is not made, it shall be assumed that the delivery has been made as per the transaction. If an order is lost or undelivered to your preferred location we will refund the entire order amount including the shipping rates as long as it is paid online and we are notified about the non-delivery within the stipulated time in the policies. If you are not present at your preferred delivery address when the delivery arrives, the delivery person will leave the package at your doorstep after making reasonable efforts to contact you.

Your bill amount is calculated on the net price (after adding any discounts, tax or promo offers) We ship throughout the week during normal working hours except Sunday/Public holidays (which are excluded to prevent the lag in shipments). Orders are dispatched within 1-2 working days post the receipt of the order and depending on availability of the product. Shipping cost is mentioned with every product to maintain transparency with customers. We advise you to group your items in one order. We cannot group two different orders placed separately, and shipping fees will apply to each of them.

Please note that the delivery timing depends on a number of factors like: weather, unforeseen events, traffic conditions and other special events. However, we will always endeavour to complete the delivery as early as possible and keep you updated in case of any changes. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.